No business wants to lose clients before they ever had them. Today, businesses need to monitor what is said about them on the internet. Brand Reputation Management is more important than ever because of the fact that all companies want a positive online reputation. Most businesses never realize that they have had something negative written about them. Statistics show that 60% of online users who read a bad review will never do business with that company again. It is important to make sure that your reputation is taken care of.
At NexGen Marketing, we have state of the art software that allows us to track and monitor our clients’ online reputation. It has been proven that companies who manage their online reputation and post responses to negative reviews, will only lose 10% of readers instead of 60%. At NexGen, we have tracking software in place that allows us to alert our clients when they are mentioned on the internet so that they can respond if they feel it is necessary. Our software monitors over 300 million websites which can help assure our clients that they will be taken care of.
Some of the websites we monitor include:
- Yelp
- Google Reviews
- Over 200 million blogs and forums
Don’t let a bad comment or review hurt your business. With the NexGen Brand Reputation Management Software, you can positively respond and rectify the situation.